💬 BestEmail support
Help that matches the real product, not a fantasy version of it.
BestEmail support starts with HelpKit so onboarding, billing, account, and product requests are tracked properly. WhatsApp via AutoChat is available for faster intake and follow-up.
Quick paths
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Getting started
Understand the first setup path, from login through first campaign readiness.
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Campaign workflow
Create, review, and send campaigns with the current live BestEmail flow.
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Subscribers and forms
Import contacts, capture leads, and keep audience data organized.
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Templates and content
Use the library and builder to get from blank canvas to first email faster.
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Deliverability and setup
Set up sender identity, domains, and basic sending confidence properly.
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Product status
See what is available today versus what is still being improved.
Frequently asked questions
Browse by category
🚀
Getting started
Foundational setup and first-send guidance
📧
Campaigns
Campaign creation, review, and sending workflow
👥
Subscribers
Import, forms, capture, and audience organization
🎨
Templates
Template selection, editing, and content flow
🛡️
Sending setup
Domain, sender, and basic deliverability readiness
📍
Roadmap and status
Current product truth and rollout expectations
📩
Still need help?
For guided onboarding, rollout questions, or production setup help, open a support ticket first so there is a proper support record. Use AutoChat-powered WhatsApp for faster intake and follow-up.
Powered by HelpKit. AutoChat captures WhatsApp enquiries as qualified leads.
Submit a BestEmail support ticket
Create the tracked request inside BestEmail support for onboarding, billing, account, or campaign workflow help.
AutoChat WhatsApp intake
Start a faster BestEmail support conversation through AutoChat-powered WhatsApp with product/source context already included.
Start WhatsApp intake